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Industry Guidance for TECS during Covid-19

TSA is working closely with the Department of Health and NHSX to support the national strategic planning process in relation to Corona Virus and the legacy of the TEC sector post-pandemic, which is being carried forward by TSA President Paul Burstow and CEO Alyson Scurfield.

DEPARTMENT OF HEALTH & SOCIAL CARE CITES TEC (15 APRIL 2020)

The DHSC has released its action plan 'COVID-19: Our Action Plan for Adult Social Care' aligning with technology enabled care and cites TEC as integral part of the solution -

dhsc_adult-social-care-action-plan_april_20.pdf


LATEST: [11 May 2020] Guidance on how to return to work safely, includes contact centres, offices and other closed spaces - https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19

Guidance on testing for Coronavirus for frontline workers (April 24th)

https://www.gov.uk/guidance/coronavirus-covid-19-getting-tested#essential-workers


Current Guidance on Level 2 PPE (Personal Protective Equipment)

Anyone attending to a “confirmed or highly suspected patient” with Covid-19 - including installers and responders - are now required to wear Level 2 PPE. If a risk assessment indicates the possibility of COVID-19, appropriate PPE must be donned safely before being within 1m of patient, or having contact with the patient. The risk assessment should include information provided prior to arrival at scene as well as any additional information gained on arrival. Stocks of Level 2 PPE are currently being held by local authorities, please contact your local LA or SPT to register as an approved organisation/individual.

Definition of Level 2 PPE - recommended PPE for primary, outpatient and community care by setting, NHS and independent sector: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/877599/T2_Recommended_PPE_for_primary_outpatient_and_community_care_by_setting_poster.pdf

[12 April 2020] Revised guidance use of PPE by health and social care workers, it supersedes previous PPE guidance. Updates on infection prevention and control guidance for COVID-19 and should be used in conjunction with local policies - https://www.gov.uk/government/publications/wuhan-novel-coronavirus-infection-prevention-and-control/covid-19-personal-protective-equipment-ppe


Guidance for Infection Prevention and Control in a Healthcare Setting

Issued jointly by the Department of Health and Social Care (DHSC), Public Health Wales (PHW), Public Health Agency (PHA) Northern Ireland, Health Protection Scotland (HPS) and Public Health England as official guidance.

tsa_guidance_infection_control_decontamination_equipment_-_updated_14.4.20.pdf

Cleaning in non-healthcare setting: https://www.gov.uk/government/publications/covid-19-decontamination-in-non-healthcare-settings/covid-19-decontamination-in-non-healthcare-settings


Guidance on Shielding the Extremely Vulnerable

Guidance on Shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19. This is the highest classification of those at-risk with underlying health conditions, living in their own home, with or without additional support.

GOV.UK - Guidance on shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-1

First Responder Guidance

Guidance for First Responders and others in close contact with symptomatic people with potential COVID-19

Use this risk assessment form to assess the health of service users you or your responders come into contact with


TSA Good Practice Guides

NEW! Pandemic Escalation Guidance for Monitoring & Responder Services

tsa_guidance_escalation_for_responder_monitoring_services.pdf

Home Working for Call Handlers During the COVID-19 Crisis

home working for call handlers during the covod-19 crisis.pdf

Infection Control and Decontamination of Equipment during Covid-19

tsa_guide_infection_control_decontamination_equipment_v.1.pdf

COVID-19 Cleaning Guide from Mangar

covid-19_cleaning_instructions_mangar.pdf

COVID-19 Raizer Cleansing Guide

raizer_cleansing_guide.pdf

Falls Assessment Toolkit Guidance

tsa_falls_assessment_toolkit_guidance.pdf

TSA Q&A Guides

Homeworking Technology - technical questions covering health and safety in the home, technology support and operational considerations when setting up homeworking

tsa_q_a_guides___home_working_technology.pdf

TSA Quick Guides

These guides serve as quick and concise instruction manuals for those who've been brought in to cover workforce shortages in Call Handling, Installing TEC, Responding and Self-installations:

1. TSA Quick Guide to Call Handling (for the newly trained) during Covid-19

tsa_guide_to_call_handling.pdf

2. TSA Quick Guide to Installing TEC Equipment (for the newly trained) during Covid-19

tsa_guide_to_installing_tec_equipment.pdf

3. TSA Quick Guide to Responding (for the newly trained) during Covid-19

tsa_guide_to_responding.pdf

4. TSA Quick Guide to Self-Installations during Covid-19

self_installations_-_what_you_need_to_consider.pdf

Manufacturers' Guides for Self-Installations

Find self-installation guides from Chiptech, Tunstall, Doro and Legrand-Tynetec:

manufacturers_self-installation_guides.pdf

Legrand-Tynetec Installation Guides:

Reach IP - tynetec_reach_ip_self_install_a4_2pp_guide.pdf

Reach Plus - tyn_reach__reach_plus_self_install_guide_a4.pdf

Legrand Install Guidance - legrand_covid-19_install_guidance_document.pdf

 


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