An introduction to QSF


As Chief Executive of TSA, I am delighted that we now have a new Quality Standards Framework (QSF).


The QSF offers technology enabled care (TEC) service providers and suppliers a way of demonstrating quality and it offers commissioners much needed assurance in an otherwise unregulated industry.


A number of organisations have recently gone through QSF audits. To hear what they think about the TSA’s new standards framework, click here.


Commissioners have played a critical role in driving the adoption of past and present TSA standards by specifying that providers must be accredited.


I would like to thank all those organisations who have helped to shape our innovative new Quality Standards Framework. They include representatives from our UK nation states, Carers UK, NICE (National Institute for Health and Care Excellence), BSI (British Standards Institution), DHACA (Digital Health and Care Alliance) and telecare and telehealth service providers.



I am sure you will find the QSF fresh and thought-provoking - supporting the development and continuous improvement of your organisation. TSA’s aim is to ensure that ‘quality and safety’ is at the heart and centre of everything you do. 


Alyson Scurfield, TSA Chief Executive


For more information on TSA's new Quality Standards Framework download this summary PDF.