Case Studies

The range of telecare and telehealth case studies featured in this section demonstrate the benefits that these services bring to real people, their families and carers. They also show how services can be transformed to bring benefits not just to the individuals, but across the provision of health and social care.This collection of case studies is added to regularly.


If you have a case study you would like to see featured, please contact TSA Marketing

Johnnie Johnson Housing Trust - Case Study

Johnnie Johnson Housing Trust was founded by the fighter pilot Air Vice Marshall James Edgar ‘Johnnie’ Johnson in 1969 so we are rapidly approaching our 50th Anniversary. We now have 5000 homes across the country mainly in the North West, North East and Yorkshire /Derbyshire areas. We have a vast experience of managing services for older people with over 3000 of our properties designated for people aged 50 + but with many older people also living in our family homes. Over the years we have invested in our properties so that, for example, both the flats and the communal areas of our Independent Living (also known as Sheltered or Retirement) schemes are to a very high standard with modern, attractive facilities and furnishing that anyone, of an age, would want to live in.

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How Technology Is Helping The Elderly

Living independently in their own homes can be very empowering for older people, and technological advances in recent years are looking towards making this a possibility for many more of our elderly population.

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Wear next?

Wearables are the latest techno-craze but are they right for the Mobile Telecare Services (MTS) market right now?

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Hertfordshire Careline and CareTech supporting Hospital discharge

Hertfordshire Careline works in partnership with a local supported hospital discharge service, HomeFirst, and uses CareTech CareIP® Mobile equipment to support patients on their path to recuperation at home.

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Lifeline 24 personal alarms case study

At Lifeline24 we frequently hear stories about how our personal alarms have helped someone in a time of need, or even saved their life. Here is one such story from a concerned daughter, Nancy, who bought an alarm just before her Mum needed it.

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Go faster? How?

New delivery models are starting to accelerate the adoption of Technology Enabled Care Services – but we need to go faster. The big question is how? Some learnings from Mobile Telecare and focusing on outcomes.

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Health Risks

A case study of a service user successfully making the transition to independent living and how they are enjoying the confidence a secure environment can provide them.

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Offering Telecare to those without a telephone line

Through Durham County Council's work with CSL DualCom, they were able to overcome the problems of providing a telecare service to people who had no suitable fixed telephone line available.

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Using Telecare Memory Reminders and Prompts to Support Independence

Stockport Council Adult Social Care is keen to maximise the use of Telecare to support people to live well in their own home. The type of telecare lifeline unit provided in Stockport can easily be programmed to play verbal reminders at specific times during the day to prompt someone to take medication or to carry out other activities of daily living.

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New Service Users and New Partnerships with m-Care

North East Lincolnshire Carelink is a charity organisation providing the installation and monitoring of Telecare services to approximately 5,000 clients. They wanted to see how m-Care could help 'plug the gap' for clients who were previously unable to receive an alarm service because they didn't have a land line.

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