Digital Attitudes Survey North West London

Posted on 12 Jul, 2017

The Healthy London Partnership and The NHS North West London Collaboration of Clinical Commissioning Groups have undertaken research to improve delivery and uptake of digital health services.


The aim of this project was to develop a survey that would support the NWL collaboration in gaining a high level understanding of their citizen’s needs, motivations and behaviours with regards to digital health tools and services. To achieve the goal of building an effective Digital Strategy for their citizens, the project brief requested support from expert partners to develop a mechanism for gathering evidence on:


• The factors that drive and sustain digital utilisation for targeted populations

• The features that enable people to become, and stay, connected with the NHS and the benefits of digital health tools

• Key diversity needs specific to London to deliver the digital inclusion agenda

• How to improve citizen experience and outcomes 

• How to improve service delivery efficiencies for the NHS


This project will provide an initial macro level evidence base that can be used to guide the development of long-term digital strategies.


For more information click here.