TSA Blog: Connected Care, Connected Homes, Connected Communities

Posted on 18 Feb, 2016

TSA Blog. 18th February 2016

One of our key themes for 2016 is Connected Care, Connected Homes and Connected Communities. We will be exploring this theme throughout 2016 at events, summits and conferences.

We will be looking for the best of what works and learning from what doesn’t and continually coming back to our theme in blogs, eLink and our new white papers.

You can tell us anytime about examples, case studies, awards and we will be monitoring news articles, journals and social media to find them too.

It is all part of our comprehensive service to keep all of our members informed and at the forefront of the rapid pace of technology enabled care products and services that could support the health and wellbeing of people across the UK.

We will be discussing the ideas and successes with the four nation governments looking for action to move to a more citizen and patient-centred approach where technology can prevent problems and crises wherever possible.

Helping people get back home safely from hospital and preventing admissions in the first place.

With pressures on health, housing and care and £22bn of efficiencies to be found in England alone, those savings can only come from working in a different way.

That means getting citizens, patients, carers, families and communities more involved in their health and wellbeing - where the home and community is the place where ‘health’ happens rather than hospital where ‘healthcare’ happens.

The theme recognises the importance of keeping people healthy, active, safe and well – living independently in their chosen homes and communities and connected to their social networks.


  • It recognises the value of a wide range of health, social care and housing services in providing help and support when needed.
  • It recognises the growing importance of technology in supporting consumer choice in 21st century lifestyles.
  • It recognises the importance of prevention and early intervention whenever possible.
  • It recognises the proven and cost-effective benefits of technology enabled care, digital health, wearable and smart home technologies.

So let’s think in a bit more detail about what ‘Connected Care, Connected Homes and Connected Communities’ actually could mean?

…Connected Care….

  • recognises that care needs to be connected – shared records, coordinated health and care services, care navigators, online help and advice, connections to support self-care for long term conditions, connections to respond to alerts and emergencies
  • recognises that many people want to track their activity levels and vital signs – taking responsibility for their own health and wellbeing and working in partnership with their health and care practitioners to improve outcomes
  • recognises that appropriate care and support should be provided at convenient times and that carers and family should be supported too
  • recognises that people want to connect using convenient technology platforms and in the future they may want to use virtual assistants and care robots to help coordinate and support their care
  • recognises that many people will want to use personal health and care budgets as well as their own resources to pay for digital health and technology enabled care in addition to state provided services
  • recognises that many people will always value face to face contact and some people will not want to engage digitally – we need connected care solutions for everyone

…Connected Homes…

  • recognises the importance of ‘ageing in place’ and ‘ageing better’ - people want to avoid hospitals and institutional care if possible and remain safe and secure in their own homes where equipment, devices and sensors can be used to maintain and support their lifestyles where they are useful and make a difference
  • recognises that home devices should be accessible, easy to set up and need to be able to connect to each other and to external services where necessary
  • recognises that technology supports home adaptations and independent living for people with disabilities

…Connected Communities…

  • recognises that people need social contact and that technology should not lead to isolation
  • recognises the importance of contact with carers, friends, family and health/care practitioners as part of social networks to share information (e.g. about their conditions) and reduce loneliness
  • recognises the importance of organisations and citizens working in partnership to leverage the assets of local and virtual communities
  • recognises that the state should support digital literacy and inclusion as well as provide Wi-Fi/internet access to support health and care services
  • recognises that local citizens and communities should have access to detailed information about a wide range of digital health and technology enabled care services
  • recognises that industry and providers have important benefits and case study information to share as part of the wider technology-enabled care community
  • recognises that community champions and advocates can support those who need help with digital access to services so that nobody is left out

So how can you get involved?

There are many ways in which you can get involved – talk to us at local events, join us and discuss at our summits and conferences, call us, e-mail us, send a tweet (@TSAVoice and #TECSVoice).

We’ll get all of your ideas, examples and innovations together and share them widely.