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TSA TEC Blog

Welcome to the TSA blog. Browse the articles below or use the tags to list articles relevant to a particular subject.

Do you have an idea for a Blog or a Success Story then please contact marketing@tsa-voice.org.uk

The Digital Difference

The Digital Difference

Date: 27 June 2019

The Digital Difference: how the transition to Digital will revolutionise health and social care In recognition of Digital Leaders Week, Gavin Bashar of Tunstall Healthcare explores the potential impact of the UK’s move from an analogue to digital communications network, and how this could

Be a friend against scams

Be a friend against scams

Date: 7 May 2019

Adam Carter, Senior Project Officer, National Trading Standards Scams Team highlights the importance of vigilance and awareness as more and more people are becoming victims of fraud Did you know that you are twice as likely to fall victim to fraud than any other crime (ONS 2018), scams cost the

Disrupting the procurement process

Disrupting the procurement process

Date: 14 March 2019

Nathan Downing, TSA Associate, lifts the lid on the world of the DPS... The traditional approach via tenders and frameworks for equipment and service procurement for care settings is well established within the public sector - but there’s a new kid on the block in the form of the DPS, or Dynamic

Embracing digital in housing

Embracing digital in housing

Date: 1 February 2019

Tim Barclay, Chief Executive Officer at Appello - the UK’s largest provider of digital telecare services The UK is undergoing a digital change of significant proportions, as the telecommunications infrastructure shifts from analogue to digital. Housing providers are beginning to consider digital

A look in the TSA rear view mirror

A look in the TSA rear view mirror

Date: 20 December 2018

Alyson Scurfield, TSA CEO So much as happened this past year, not just at the TSA but across the whole TEC sector. Matt Hancock took over as Secretary of State for Health and Social Care, vowing to make a digital transformation in healthcare and have a ‘bonfire of the fax machine’. Mr Hancock, an

Navigating the digital transition

Navigating the digital transition

Date: 28 September 2018

Phil Hollett – Director CSL It is not a surprise anymore. Everyone now understands that the transition from analogue to digital is not not going to happen. It is happening, and we need to embrace it to ensure we maximise the benefits it offers and are not just scarred by the challenges and changes

A busy time for learning

A busy time for learning

Date: 16 August 2018

16th August 2018 by Gillian Austin, TSA Training Associate The summer has been a busy time for learning, education and training. Lots of services are accessing the one day CPD training days that support Call Handling activities, as well as the Assessing for Telecare day that supports dispersed

Teamwork - less me more we

Teamwork - less me more we

Date: 27 April 2018

By Steve Carefull 27 April 2018 I can't think where this year has gone. January was as busy as any I can remember and it has just carried on getting busier. In a rare moment of reflection, I wondered how my life had become so complicated and hectic. It dawned on me that I enjoy the privilege of

A commitment to support teams

A commitment to support teams

Date: 26 March 2018

26th March 2018 by Gillian Austin, TSA Training Associate Over the last 18 months I’ve embraced the opportunity to get stuck into something I feel strongly about - learning, education and training. It’s very important to give people the knowledge, skills and understanding to support the activities

A busy start

A busy start

Date: 23 March 2018

As part of TSA’s own transformation, Alyson announced in January the separation of all our standards activity from our membership services. We have created a new standards arm called TEC Quality and our goal is to show, beyond doubt, that the industry’s quality standards framework is independent

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