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TSA TEC Blog

Welcome to the TSA blog. Browse the articles below or use the tags to list articles relevant to a particular subject.

Do you have an idea for a Blog or a Success Story then please contact marketing@tsa-voice.org.uk

Highlights of ITEC Conference 2019

Highlights of ITEC Conference 2019

Date: 18 October 2019

DAY ONE Conference commenced with CEO Alyson Scurfield and President Paul Burstow meeting and greeting exhibitors and headline partners around the exhibition hall, setting the scene for what attendees could expect at the UK’s seminal conference for TEC. Hall 1 auditorium hosted the plenary

Digital Switchover: Are we focusing on the destination rather than the journey?

Digital Switchover: Are we focusing on the destination rather than the journey?

Date: 27 September 2019

Digital transformation is not a destination; it’s a journey that may take housing and care providers years to complete, says Jon Marshall of Securus Group, but there are ways to form a comfortable bridge between the two systems. Providers will face a number of commercial and operational

The Vigilence of Cyber Security in TEC

The Vigilence of Cyber Security in TEC

Date: 27 September 2019

The older analogue alarm systems presented a natural barrier to ‘cyber threats’, at least for end user devices. So, the shift to digital highlights a need for vigilance in terms of cyber and data security that cannot be ignored by Steve Sadler, Associate Technical Lead at TSA Telecare

Navigating the Digital Transition

Navigating the Digital Transition

Date: 3 September 2019

In response to fears surrounding the impending analogue to digital shift, a halfway house solution is offered to smooth the choppy waters of transitioning your telephony and telecare infrastructure by Max Stevens, CSL Group We are all aware of the issues that are (or will be) caused by the

How Technology Can Help Care

How Technology Can Help Care

Date: 5 August 2019

A digital shift over a period of six to seven years presents local authorities with an opportunity to fundamentally redesign their TEC systems, taking advantage of emerging digital technology so they can provide proactive, not reactive services. But it also presents them with many challenges. One

The Digital Difference

The Digital Difference

Date: 27 June 2019

The Digital Difference: how the transition to Digital will revolutionise health and social care In recognition of Digital Leaders Week, Gavin Bashar of Tunstall Healthcare explores the potential impact of the UK’s move from an analogue to digital communications network, and how this could

Embracing digital in housing

Embracing digital in housing

Date: 1 February 2019

Tim Barclay, Chief Executive Officer at Appello - the UK’s largest provider of digital telecare services The UK is undergoing a digital change of significant proportions, as the telecommunications infrastructure shifts from analogue to digital. Housing providers are beginning to consider digital

Navigating the digital transition

Navigating the digital transition

Date: 28 September 2018

Phil Hollett – Director CSL It is not a surprise anymore. Everyone now understands that the transition from analogue to digital is not not going to happen. It is happening, and we need to embrace it to ensure we maximise the benefits it offers and are not just scarred by the challenges and changes

Start with Why

Start with Why

Date: 26 July 2017

Steve Carefull PA Consulting/Argenti 26 July 2017 Online shopping, holiday booking, dating, e-learning, banking, ordering a cab or a curry; many areas of our lives have been changed by the shift to digital channels. Support for health and wellbeing too is offered digitally, from fitness monitors

Putting the customer first

Date: 26 July 2017

Nick Rutter, Sprue Aegis & Pilgrim Beart, DevicePilot 26 July 2017 As Telecare makes the leap to digital, prevention becomes cheaper than cure. Addicted to cure? In the UK around 85% of telecare data traffic is ‘inbound’ from the home, typically when a resident presses a panic button. But in Spain

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