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TSA TEC Blog

Welcome to the TSA blog. Browse the articles below or use the tags to list articles relevant to a particular subject.

If you want to submit an idea for a blog post then please contact marketing@tsa-voice.org.uk

A busy time for learning

A busy time for learning

Date: 16 August 2018

16th August 2018 by Gillian Austin, TSA Training Associate The summer has been a busy time for learning, education and training. Lots of services are accessing the one day CPD training days that support Call Handling activities, as well as the Assessing for Telecare day that supports dispersed

Teamwork - less me more we

Teamwork - less me more we

Date: 27 April 2018

By Steve Carefull 27 April 2018 I can't think where this year has gone. January was as busy as any I can remember and it has just carried on getting busier. In a rare moment of reflection, I wondered how my life had become so complicated and hectic. It dawned on me that I enjoy the privilege of

A commitment to support teams

A commitment to support teams

Date: 26 March 2018

26th March 2018 by Gillian Austin, TSA Training Associate Over the last 18 months I’ve embraced the opportunity to get stuck into something I feel strongly about - learning, education and training. It’s very important to give people the knowledge, skills and understanding to support the activities

Supporting social care teams

Supporting social care teams

Date: 16 January 2018

Posted on 15 Jan 2018 Gillian Austin - TSA Associate Supporting social care teams to undertake basic telecare assessments The Telecare service in Dumfries and Galloway is jointly managed by Social Work Services and Communities. In 2017 work began to look at how the council could begin to deliver

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TSA Responds to ADASS Survey in Adult...


ADASS has published its latest budget survey of Directors of Adult Social Services with headline 'Human Cost of Failing to Address the Crisis in

12 Jul 2019

The Digital Difference


The Digital Difference: how the transition to Digital will revolutionise health and social care In recognition of Digital Leaders Week, Gavin

27 Jun 2019

Be a friend against scams


Adam Carter, Senior Project Officer, National Trading Standards Scams Team highlights the importance of vigilance and awareness as more and more

7 May 2019

Disrupting the procurement process


Nathan Downing, TSA Associate, lifts the lid on the world of the DPS... The traditional approach via tenders and frameworks for equipment and

14 Mar 2019

Partners & Associates