In a move that will further consolidate the technology enabled care industry, Doro has acquired Eldercare (UK) Limited, a long established specialist of emergency products and services to the elderly, in line with its strategic ambition to further strengthen its TEC business.
Together with its existing business in the UK Doro will now handle over 230,000 connections and be one of the two largest players in the market. Carl-Johan Zetterberg Boudrie, President and CEO of Doro Group commented: “In line with our ambition to become a leading Technology Enabled Care Service provider in the UK we are adding Eldercare to expand our telecare business. This strategic acquisition gives us a strong position in the North of England, enabling us to reach out to new customers looking for a more local response. As a Care Quality Commission (CQC) registered business, their domiciliary care services bring additional insight and services to our portfolio, enabling Doro to further extend its services to increase support more people to live healthy, happy and secure lives”.
The UK is the largest telecare market in Europe with an estimated 2 million telecare connections. Most of these are analogue but with a digital shift on the way. Furthermore, the market is fragmented with an estimated 170 alarm receiving centres with further consolidation likely to happen. “The acquisition of Eldercare is a natural step for Doro and strengthens our presence as a complete Technology Enabled Service provider in the UK” continues Carl-Johan Zetterberg Boudrie.
Eldercare is one of the top 5 Technology Enabled Care services in the UK providing services to local authorities, housing associations, the private sector and charities. The business employs 109 full time equivalent staff and monitors around 50,000 telecare connections, incorporating a wide range of devices as well as providing visiting services, including emergency mobile response.