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2nd Sept 2019

In line with the ambition to further build upon its current portfolio, Doro has acquired the UK based telecare company Invicta Telecare Ltd (Centra Pulse and Connect) from Clarion Housing Group. Together with the existing business in the UK, Doro will handle close to 200,000 connections.

“By adding Centra Pulse and Connect to the Doro Group we will continue to build our market presence in the UK technology enabled care services market. The UK market is fragmented and mainly analogue although undergoing a digital transformation. This acquisition enables us to strengthen our competitive offering, and facilitate the transition towards digital telecare in the UK, which will enable new services to increase cost effective safety and independence for service users and customers”, says Carl-Johan Zetterberg Boudrie, President and CEO of Doro Group.

The UK is the largest telecare market in Europe with an estimated 1.8 million telecare connections. The current market is approximately 95% based on analogue connections with a digital shift on the way. Furthermore, the market is still fragmented with over 200 alarm receiving centres with consolidation likely to happen.

“For Doro it is a natural step to continue to increase its presence and acquire a well-positioned telecare services company in one of the largest markets in Europe. This is in line with our strategy to grow our business in technology enabled care services and our recurring revenue base”, continues Carl-Johan Zetterberg Boudrie, CEO & President of Doro Group.

Centra Pulse and Connect is one of the top three telecare monitoring services in the UK and a key provider of out-of-hours contact services to local authorities, housing associations, private businesses and charities. The monitoring service is the largest part of the business and employs 55 full time equivalents, monitoring 106,000 telecare connections incorporating a wide range of devices.

In June 2018 Doro acquired the UK based telecare company Welbeing. With the acquisition of Centra Pulse and Connect Doro will handle close to 200,000 alarm connections in the UK market. Centra is an excellent fit with Doro and Welbeing and will create a strong organisation with opportunities for synergies, something that benefits both customers and service users.

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