TSA & AACE release info sheets for telecare & EOCs
TSA & AACE release joint info sheets for Telecare & EOCs
TSA and the Association of Ambulance Chief Executives (AACE) have joined forces to release two introductory but critical information sheets for those taking calls in an emergency and telecare setting - one is aimed at UK ambulance services control rooms and the other telecare staff in monitoring centres. The aim is to raise awareness of what to do and expect with these types of calls.