NFCC and TSA have committed to working closer together in order to improve the way in which telecare providers respond in the event of a fire.
The use of telecare monitored fire detection systems can be effective in the rapid detection of fire and mobilisation of fire crews and can therefore play an important role in achieving a range of benefits for both vulnerable individuals and the community in general.
The agreement was signed on 5th October at the NFCC Protection, Prevention and Health Conference by Mark Hardingham NFCC Protection and Lead and Alyson Scurfield, Chief Executive of TSA.
The benefits of a Memorandum of Understanding with TSA are that it supports NFCC’s position on Telecare and digital technologies and shows very clearly our support for this key fire safety strategy and emerging technological market. It is a commitment to improve understanding and standards.
“I am delighted to announce this new agreement with NFCC and TSA, promoting and supporting effective communications and collaboration of our members and key stakeholders.
We will work together to deliver our shared objectives to improve the quality and safety of people in our communities. We will work together to raise awareness of Technology Enabled Care and the risks of fire.”
This is highlighted through the NFCC AFA/ UwFS Reduction Working Group and their work with the TSA to develop a Quality Standard Framework (QSF) which will improve the performance and relationship between Technology Enabled Care Services (TECS) and FRS Control Rooms, subsequently leading to a reduction in false alarms from these systems
NFCC will promote a better understanding of the benefits of telecare and through the work of the Higher Risk Accommodation group works to encourage relevant housing and care providers to install these systems where there is a risk-based case for doing so, for example, where the risks of fire to the vulnerable person are unacceptably high and the early response of the fire service is essential.