Privacy Policy

Our commitment to privacy

Information privacy is important to the TSA and this notice explains our information practices and the choices available about the way the TSA uses the information we collect.


The information we collect

This notice applies to all information collected by or submitted to us. The type of information collected by TSA relates to business relationships with members, partners and their employees for the purposes of membership administration, customer care, delivery of services and TSA's own marketing and research purposes, the information we collect may include:

  • Names
  • Job titles
  • Business address
  • Business email address
  • Organisation details
  • Corporate website and social media links
  • Services offered
  • Non-identifying and aggregate information


The way we use information

We collect information from organisations who join the TSA or who make enquiries about TSA services or attend our events. We use this information to help manage day-to-day administration of TSA membership or to send information that is requested as part of any ongoing business relationship. We may also use this information for marketing purposes relating to TSA activities. The information we collect will never be used to identify individuals outside of their business interaction with us - for example we will never request personal contact details.


If you agree, from time to time, TSA may provide mailing services (labels or data files) to selected third parties to introduce their products or services to TSA members. We may also run online polls or surveys to improve the information we provide to members through our various channels of communication or to evaluate the quality of our services.


If you prefer not to receive any information other than that you have specifically requested you may choose to opt out of future contact by using the appropriate unsubscribe link found on all of our marketing correspondence or by making a direct request as detailed below.


Cookies and other tracking devices - Cookies are information that are sent to and stored on your computer. They are used to identify you when you visit our website. Cookies are used to remember passwords, usernames and your preferences as well as for example to correlate the number of individuals that visit a certain area on our website or social media channels.


The TSA website may contain content created and provided by third parties. This content may also place Cookies on your computer that collect information about your use of the Internet. TSA does not control the collection or use of your information by such content and our privacy policy does not apply to such information.


How you can access your information

You can request a copy of the information that we collect and maintain about you and your business by sending us an email to admin@tsa-voice.org.uk


If you request your information to be edited or removed from our systems we will do this free of charge.


Links to third party websites

There are links on the TSA website and from our social media channels to third party websites and social media channels which we have no control over. We accept no responsibility or liability for any third party practices on third party websites. Data transmission over the Internet is never totally secure and whilst TSA tries to protect your personal information, we cannot warrant the security of any information you transmit to us and you do so at your own risk.


Data security


We collect data as highlighted above and we process this data in accordance with the regular administration of membership services, quality certification and communication.


All information held by us and within our systems is protected through:


  • Robust physical processes and procedures
  • Encryption that adheres to all current data security protocols and international legislation


Data retention


Electronic information about our members and business partners is held on our systems indefinitely, unless we receive a request to remove this data.