Telecare & Telehealth Integrated COP

The TSA Integrated Code of Practice is a nationally recognised, independently inspected, quality framework against which service providers of telecare and telehealth services can be accredited.  The Code has been written to respond to the challenges of an evolving health and social care system, and in support of national frameworks and priorities including the National Telehealth and Telecare Delivery Plan for Scotland to 2015; 3millionlives, one of six high impact innovations for England; Transforming your Care, a review of Health and Social Care in Northern Ireland December 2011 and The Strategy for Older People in Wales (Phase Three) 2013-2023.
This integrated quality standard is an important step toward the vision of patient-centres, integrated health and social care.  Individual elements of the Code for both telecare and telehealth are embedded within a modular format, which covers the service user journey from Referral to Re-evaluation.  Organisations will be able to select the modules that are applicable to their service model and apply for accreditation.  These may be telecare only, telehealth only, or a combination of the two.
Service Providers of Telecare and Telehealth services are inspected annually to ensure continued compliance with the robust requirements of the Code of Practice and its challenging Key Performance Indicators.  This ensures that consumers of TSA accredited Telecare and Telehealth Services receive the best service there is.
TSA is unable to offer an opinion as to the services delivered by a non-accredited Telecare and Telehealth Service Provider.
Open to All
Any organisation delivering relevant services may be eligible to become TSA code accredited.  If, for some reason, your organisation does not wish to take advantage of the benefits TSA membership brings, you can still apply for accreditation.
There are, however, real advantages to becoming a TSA member and more information about this can be found on the website or by contacting the TSA Team.