I’ve sat and cared enduringly for the dying and those facing death; it is a humbling experience. I’ve sat and considered the sum total of someone’s life to be tallied up in just a few words within a eulogy and headstone; this is humbling. What can we show for our “three score years plus 10 may
Loneliness and concerns about the pandemic drove a number of sustained spikes in challenging calls to TEC monitoring centres, but the unspoken story lies in the high-level distress calls often received by TEC monitoring staff who were mainly unprepared and untrained for the proliferation of
Where did the year go? As a child I always winced at the adults for saying that, and now every year I find myself saying the same thing. That said, as we enter 2022 it’s a great time to reflect on what has changed, what we have learnt, and what we have planned in TSA's TEC training arm. 2021 was
Bield Housing & Care, whose moto is Free to Be , is operating a new proactive pilot project with the aim of empowering people to not only live more independently but to build connections in their local communities via referral routes and support. Called Inspire , it takes an asset-based approach
A new film from TEC Services Association and Skills for Care, highlights how social care providers can embrace technology in their organisation for better outcomes for both service users and care professionals. The film follows Registered Manager Martyn Davies of Urmston Manor as he reveals how
By Sarah Boyd, Head of Digital Experience and Transformation at Norfolk and Waveney Integrated Care System (ICS) For ever and a day we have talked about the NHS moving to a model for real person-centred care. Most of us in the NHS, and wider related sectors, understand the value that it would
BY ROSS PITBLADDO, TECHNOLOGY BUSINES PARTNER, INFORMATION & DIGITAL TECHNOLOGY Pre pandemic some of our Independent Living (IL) teams were spending up to an hour of their working day driving back and forth to an office to check emails, to look up case notes or even to complete online elearning.
Workforce needs are challenging and varied, including not only frontline workers but up to managers and commissioners, informal carers and support workers and tech innovators. Samantha Davies joins TSA as the Workforce Development Lead Consultant in March 2021, using her knowledge and insight to
“At Delta Wellbeing we recognise the importance and value of staff training to ensure they possess the right skills needed to enable them to fulfil their roles to the best of their ability ensuring a consistent high level of service delivery to our customers at all times. To support with this, we
At TSA we are passionate about ensuring citizens receive the highest experience of care, living lives that are enhanced and enriched by technology. Over the last year we’ve seen that it’s been through the hard work of our incredible, skilled workforce that we’ve been able to meet a greater need
The word ‘Journey’ is an over used one; on TV, every person learning to do something new is described as being on ‘a journey’, gasping at their newly found skills and shining with pride. At Skills for Care, we understand the fundamental difference learning and development make to confidence,
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The CarelineSoS staff were scheduled to have Call Handling training before the lockdown, and TSA offered the training remotely due to the unprecedented times we are all going through. TSA provided an excellent refresher course to our team over two days. The response quotes from the CarelineSOS team
“ It was great to have the opportunity to discuss the equipment, other things we should consider and the chance to ask questions…” “ Great training, loved the way that personal stories were used…” Sarah McCarry Support Planner, Community Led Support - Adult Social Care, Thurrock Council
Just had a very thought provoking (telecare training session 1 with TSA, I have no experience with TEC, I’m a plumbing based building surveyor for NEAP but I have a keen interest in visual impairments and dementia (I have designed the framework for adaptations within dementia friendly for local