What is TEC Quality?

Our independent standards arm - TEC Quality - runs our Quality Standards Framework (QSF). TEC Quality sets standards and it audits and certifies organisations against these standards. 
Independent board
TEC Quality is independent, with its own Board of Directors. No suppliers or service providers will sit on the TEC Quality Board - it will consist of experts in health, social care, regulation and academia plus a service user. TSA President and former Care Minister, Paul Burstow is the Interim Chair of the TEC Quality Board. The permanent Chair and all Board Members will be appointed in the next few months.
Paul Burstow, interim chair of TEC Quality Board
Independent standards
We want the TEC industry to know that our audit and certification work is independent and transparent. Creating a separate arm, TEC Quality, with its own Board of Directors, to set standards, develop technical guidance and run the Quality Standards Framework, helps us to demonstrate our impartiality.


Why have we separated our standards and membership operations?


There are two distinct areas to TSA’s work. We help our members to grow and transform their TEC services. But we also audit and certify TEC organisations against industry standards. It makes sense for us to formally separate these activities. This helps us demonstrate the independence of our audit and certification work and allows us to focus our parent body on helping TEC services flourish. For more information on TSA’s structure click here and here.



UKAS accreditation
We are currently applying to be a UKAS accredited certification body. This involves UKAS auditing TEC Quality on how it assesses and certifies TEC organisations against industry standards.
UKAS is the sole national accreditation body for the UK. Accreditation by UKAS demonstrates the competence, impartiality and performance capability of an evaluator. In short, UKAS ‘checks the checkers’. UKAS is a non-profit-distributing private company, limited by guarantee. UKAS is independent of Government.
Standards advisory groups
Standards working groups will be set up to give QSF accredited members the opportunity to help define, shape and revise technical and service standards. Recommendations from these working groups will be put to the independent TEC Quality Board who will decide whether or not to incorporate them. The TQ Board have final approval on all standards and guidance. More on these advisory groups and how to join them will be published here shortly.