The 2G and 3G phaseout and its impact on Telecare

2​6 July 2023

All UK mobile network operators have committed to closing their 3G networks in the next few years. The switch-off will affect all types of devices reliant on 2G/3G mobile connectivity including telecare. If these devices are not 4G capable, they will need to be upgraded to ensure they continue to work properly after the switch-off.

Not only is the UK telecoms network going through one of the largest and most disruptive changes ever seen, but we also have to contend with the mobile networks making changes to the infrastructure to ensure these networks are fit for the future. As such it is important to understand the timelines, how these devices will be affected and what alternatives are available so that as a provider and customer you can make an informed decision about what to do.

In the report discover: What the 3G mobile switch off is | Telecare products that might operate on 3G | How this will affect telecare customers | And Careium’s advice on what to do next.

Read Gary Clark’s, Careium’s Technical Director, comprehensive guidance on the switch-over.