TEC Expert Series

Ideas are easy, execution is everything
The TSA is committed to supporting the TEC commissioning community to navigate the complexity of the fast-moving TEC sector so it is best placed to take full advantage of the exciting opportunities that currently exist.

Have you attended a workshop or a masterclass, had an interesting discussion but were then still none the wiser about the action you need to take next?

In partnership with PA Consulting, TSA are hosting a series of TEC Expert sessions. These will help you to establish the foundations of a successful Technology Enabled Care (TEC) transformation journey, whilst exploring the enablers of a successful TEC service.

The TEC Expert Series aim's to leave you energised, engaged and prepared to drive the change that you believe is needed. They will support commissioners to:

• Be an active co-creator of the sessions
• Have the freedom to share your own experience and expertise
• Learn from your peers who are facing or have faced similar challenges
• Have the opportunity to talk to TEC sector experts and thought leaders.

TEC Expert sessions are designed to provide a perfect mix between theory and real practice, making the entire experience extremely meaningful.

Upcoming sessions include:

Full details on each of the sessions can be found below.

H​ow to book your place on a session
In order that participants can get the most out of the sessions, we are limiting the attendance on each session to 25 participants.

We are asking for expressions of interest, that we can gauge the levels of interest and where necessary we can add on additional sessions.

To register your interest please click on the following link: ALL SESSIONS ARE CURRENTLY FULLY SUBSCRIBED

F​urther details on individual sessions can be found below

Benefits Realisation, Evidence & Evaluation
Thursday 20 July 2023, 13.00 – 14.30
Location: To be held via MS Teams

Demonstrating how TEC services achieve individual, organisational and systemic benefits creates a virtuous cycle of investment and development.

To ensure that Technology Enabled Care (TEC) services have significant and sustained impact, benefits realisation must be woven into every step of the journey; from strategising through to delivery. But, what is it exactly? Put simply, it is the identification, definition, planning, tracking and realisation of benefits. ​

Defining benefits from the outset is crucial in ensuring that you:​

• Are clear on what you are looking to measure;​
• Have the right inputs to do so; and​
• Have input from the recipients of the benefits (co-production)​.

In this virtual session, you will explore examples of successful benefits realisation approaches and the key factors that contribute to these methods. You will be equipped with the knowledge to develop your own benefits realisation approach with colleagues and stakeholders.​

Guest speakers include:​

• Nathan Downing (TSA)​
• Robert Turnbull (PA Consulting)​
• F​urther speakers to be announced

The Future of TEC
Thursday 28 September 2023, 10:00 - 16:00
Location: PA’s Global Innovation and Technology Centre, Melbourn (Cambridge)

The challenges faced by Adult Social Care teams are mounting with increasing demand and complexity, coupled with budgets under pressure. It is essential for Councils to adopt innovative technological solutions and face these challenges decisively.

Together with its corporate partner PA Consulting, TSA & PA will work with you to help you find innovative technology-based solutions to your toughest challenges.During the day, you will have the opportunity to tour the Global Innovation and Technology Centre of PA Consulting located in Melbourn, Cambridge. There, you will witness first-hand how PA create, prototype, test, and build technology-based solutions to meet their client's toughest challenges. You will also be joined by other experts from PA who specialise in cutting-edge solutions like quantum technology and AI.

Guest speakers include:​

​Developing an All-Age TEC Service that meets Complex Needs
Thursday 2 November 2023, 13:30 - 15:00
Location: To be held via MS Teams

Technology Enabled Care (TEC) has the potential to enhance safety, provide more options and autonomy, and lower the expenses associated with care. Moreover, it can assist individuals of all ages in attaining progress-oriented objectives, such as becoming valuable and efficient contributors to their community.

TEC has the potential to support people’s safety, independence and progressions-based outcomes outside of the typical older persons/physical disabilities cohort that most services in the UK focus on; including Learning Disabilities, Younger Adults, Children etc.

The greater use and convergence of consumer digital devices into social care can also establish the foundations for positive behaviour, establish and maintain routines and ensure someone understands what is happening next in their day.

In this virtual session, you will explore examples of how digital TEC can support people of all ages. We will discuss the learning and challenges faced by others who introducing TEC to support people with complex needs, and you will be equipped with the knowledge to identify use cases relevant to you.

Guest speakers include:​

Embedding TEC as part of the ‘First Offer’
Monday 11 December 2023, 13:30 - 15:00
Location: To be held via MS Teams

There isn't a single way to deliver a transformation that firmly places TEC as part of the ‘first offer’; every organisation must choose the right approach for them based on their strategy, culture and priorities. The most successful transformations are delivered when everyone is pulling in the same direction – but this isn’t always easy.

A successful transformation requires:

• Strong and inspirational leaders advocating for the change;
• A clear vision and purpose; and
• Consistent and ongoing engagement with your people.

In this virtual session, you will explore examples of TEC service transformations. This will include the successes and lessons learned, as well as how these can apply to your organisation. You will be equipped with the knowledge to understand the strategy, culture and priorities at your organisation and to plan for successful transformation.

Guest speakers include:​

The Power of Data in Commissioning Better Outcomes
Thursday 15 February 2024, 13:30 - 15:00
Location: To be held via MS Teams

As technologies become smarter, there is an opportunity to shift the design and commissioning of Technology Enabled Care (TEC) services towards proactive or preventative approaches.

Commissioning proactive or preventative services will improve:

• The care that we provide to residents;
• Choice and control for residents; and
• The performance, efficiency and sustainability of services

In this virtual session, you will explore how the commissioning of an outcomes-focussed, personalised service can effectively support residents to stay independent for longer. You will have the opportunity to discuss how digital, consumer and ‘Internet of Things’ devices can contribute to commissioning processes and service delivery through the rich data that is generated.

Guest speakers include:​

The TEC Expert Series is in partnership with: