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PA Consulting

With less money available for social care and more people needing it, there’s a growing realisation that care technology can help fill the void.


PA Consulting’s partnership with the TSA in Technology Enabled Care

As Corporate Partners to the TSA, PA Consulting is uniquely placed to support commissioners of social care and health to maximise the opportunity that care technology is now proven to deliver. PA Consulting is fully certified through TSA’s Quality Standards Framework and have won many industry awards including the 2019 ITEC award for Impact in TEC.

At the 2021 TSA ITEC conference, PA Consulting will be supporting the delivery of the conference by chairing two sessions over the course of the four-day conference. In addition, PA Consulting is a member of the joint TSA/ADASS Commission to explore the role of technology in a reformed social care system. More details about the Commission can be found here.

PA Consulting’s work in Technology Enabled Care

PA Consulting supports commissioners of social care and health care in two principal ways:

The PA Consulting-led Argenti Care Technology service

Argenti, our innovative approach to technology-enabled care, gives advanced automated support to those in need 24 hours a day and connects care workers to service users for better, more efficient care. This multi award winning service delivers better outcomes for the services user, for care and health practitioners, as well as realisable financial benefits to commissioners.

Care Technology Consulting Services

PA Consulting has worked with more than 30 commissioners of care and heath, delivering everything from strategic advice to service to service improvement of existing in-house services. Its work includes:

  • Evaluating current care technology-offering through our diagnostic approach
  • Developing robust business cases to evidence care technology transformation
  • Working as an innovation partner to Council’s motivated to develop innovative digital solutions to deliver a positive human future.

Below are examples of PA Consulting’s experience in both these areas, including latest work with Local Authorities during the COVID-19 outbreak:


Argenti during the COIVD-19 outbreak

Using innovative technology-enabled care to support vulnerable people to stay independent during the pandemic.

Read our full client story.


Wellbeing Automated Calls Service

Speeding up support for over 50,000 vulnerable people shielding at home from COVID-19.

Read our full client story.


Robotics in care: a moment of opportunity

Building on the momentum created by the pandemic, there’s an unprecedented opportunity to transform social care delivery through the application of robotic technology. It’s time for change.

In this report, produced in partnership with the Robotics in Care Community of Interest (RICCOI), a forum for adult social care leaders, PA Consulting share insights on what needs to change to secure sustainable high-quality social care for the long-term. You can download the report here.

More information on PA Consulting’s Argenti Care Technology service and consultancy services can be found here.

Government should invest wisely to harness ‘robot power’

When the COVID-19 tide finally turns, what will it reveal? One feature of the landscape that will be unchanged is the imbalance between the demand for care and a workforce sufficient to satisfy it. In October last year, Skills for Care estimated that over half-a-million additional care workers will be needed in England by 2035 to meet demand. Whilst the COVID-19 crisis highlighted the essential contribution made by paid carers, it also demonstrated how physically and emotionally demanding the job can be. As the dust settles, this may cause some to exit and deter others from entering the profession.

Read the full article here, by Steve Carefull, PA Consulting Public Sector expert, first published in The MJ.

What their clients say…


About PA Consulting

We believe in the power of ingenuity to build a positive human future in a technology-driven world. As strategies, technologies and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

An innovation and transformation consultancy, we are over 3,200 specialists in consumer, defence and security, energy and utilities, financial services, government, health and life sciences, manufacturing, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Europe and the Nordics.

More information on PA Consulting can be found here.

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