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TSA Surgeries

Service provider only events focused on knowledge sharing & trouble shooting

To complement the existing TSA events programme, TSA are delivering a series of events aimed at our Service Provider, Strategic, and Foundation Members.

The next round of TSA surgeries will take place throughout February and will be held as virtual Surgeries.

The TSA Virtual Surgeries will provide you with an opportunity to meet with the TSA team and also with other members in your area giving members the perfect opportunity to come together and learn best practice, troubleshoot and share knowledge with each other.

Unfortunately TSA Supply members are not permitted to attend TSA Surgeries. However, supply members can benefit from the feedback the TSA team receives on the day from service providers about particular products and services and this is relayed back as an invaluable feedback loop to further improve products and services and the fit between both parties.

TSA Surgeries aim to be fully interactive, and encourage participation from all attendees. Surgeries are aimed at individuals that lead or manage services, for example, Service Managers, Call Centre Managers and Operational Managers.

TSA will be giving members updates on key activities, but the Surgeries are a great opportunity to learn from each other, so all attendees will be able to contribute to the creation of the surgery programme. you can do this via the registration process.

Please see below the dates and booking details for the first round of surgeries taking place in 2021.

Event Name


Date and Time

Booking Link

The next round of Surgeries will take place throughout September

Date will be released in due course



Previous Surgeries:

Please see below the slides from the Surgery sessions that took place in February 2021


Please see below the slides from the Surgery sessions that took place in October/November 2020


Strategic Webinars

To help support you during the pandemic, we will


QSF Workshops

Interactive Workshops for the Changes to the QSF


Events Calendar

Please see below a list of TSA events currently


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