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The people we serve, the way we work and the world we live in are changing rapidly. Citizens have never been more digitally aware, more receptive to technology and there has never been a greater need to provide practical, life-enriching, and affordable care.

With new technology on the market all the time it can be difficult as an organisation to know if you’re making the right choices. How do you select and commission the right product? Are your staff using all the available options appropriately? Is there the culture, mindset, and skills across the workforce for technology enabled care to thrive and benefit your service users?




How we work with you



We work collaboratively to design flexible ways of learning that fit around the lives of your people. Whether it’s a one off virtual classroom, a series of bitesize sessions, an off-site leadership programme or whole workforce digital transformation, we have the expertise to guide and support you.


In-house Face to Face Training

Interactive, practical workshops that can be off the shelf, tailored or fully bespoke to meet your needs. Our work comes from years of face to

Virtual Classroom and Webinars

Engaging, activity- based and pragmatic virtual sessions ranging from 60min webinars to six month virtual programmes. Virtual classrooms and

'TecBite' Sessions

Short bitesize sessions that can be delivered virtually or face to face to groups of up to 40, giving a high-impact introduction to a topic.

eLearning and Online Resources

Access to TSA materials, curated content as well as fully designed eLearning programmes that can be standalone or as part of a programme.


Allowing a reflective Allowing a reflective space, targeted and accelerated development and expert guidance for managers and leaders through 1-2-1

Mentoring and Peer Learning

Setting up an internal mentoring and peer programme or linking in with external experts to share knowledge and expertise. As well as delivering

Blended Learning

Combining methods and platforms to create flexible learning journeys that make behaviours and ideas stick Blended learning is about bringing

Tools and Guide

TSA has created educational resources and tools for specific care and clinical specialities including for Ambulance Services and Prescribers. As



Case Study

Careline Support

Careline Support – part of Churchill Retirement Living’s Millstream Management Services business – provides monitoring services to 192 retirement developments and more than 6000 residents. The service was launched in September 2020 to bring Millstream’s call monitoring in-house and created a more personalised, responsive and efficient service with workforce training support from TSA Academy.

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