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Assistive Technology (Telecare) Assessor / Installer

Reports to: Assistive Technology Manager  - NRS


Peripatetic Post

Base: Aylesbury

Including travel across Bucks, Berks, Oxon and elsewhere as required

Salary: £18 - £24k depending on experience

Hours: Full time (37.5 hrs) Monday - Friday 8.00am - 4.00pm


Job Summary

Based at the NRS Service Centre in Buckinghamshire with regular travel across Berkshire and Oxfordshire, along with other Counties as required. The post holder will be part of the Clinical Team within NRS Healthcare and will:

Support the Assistive Technology (Telecare) Manager and other NRS Team members in the delivery of an effective Assistive Technology assessment and installation service. Duties include:

  • Completing holistic assessments of service users in their own homes, who have been referred to the AT service.
    • The assessment will include an understanding of the persons’ home environment, mobility, cognitive function and support network.
  • Identifying and recommending appropriate AT (Telecare) solutions required in a person’s home which will both benefit the service user and result in an efficient and effective service for Buckinghamshire County Council (the commissioners of the service).
  • Deliver, install, set up, and demonstrate equipment in a timely manner - in line with NRS processes.
  • To complete service users’ records ensuring that they are accurate - in accordance with NRS standards of data recording.
  • Working flexibly at times to ensure that changing priorities are met.
  • Being proactive in directing / signposting people, family members / carers to other relevant support services sources of assistance and support.


If you are interested please apply to

Closing date is: 31 October 2019


Regional Sales Executive (Aid Call) Midlands  

The Role

Working with the Aid Call Region Business Development Managers and reporting to the National Sales & Export Manager, the key purpose of this role is to; maximise sales opportunities and drive maintenance revenue with existing customers, develop growth within the smaller care home market and, assist the National Sales Manager with Key Accounts and to deliver first Class customer services and Training.


Key Tasks:

  1. a) Deliver training on all new system, maintaining contact with all existing customers, understanding their current installations and developing their system user’s skills.
  2. b) Generating interest and sales in Telecare to existing customers.
  3. c) Generating new maintenance contract’s.
  4. d) Providing quotations for new business enquiries.
  5. e) Develop the small care home market (15 Bed & Under)
  6. f) Assisting in the process of converting opportunities to sales.
  7. g) Maintaining and providing data/information from the Company’s CRM system.
  8. h) Assist National Sales Manager with the Surveying and Quoting of new Planned and ongoing customer support.


The Package:

  • Competitive Salary. 
  • Monthly target driven commission payments.
  • Holiday; 25 days annual, plus statutory.
  • Pension; up to 5% matching company contribution after 3 months.. 
  • Company Car (a valid UK driving licence is essential)


If you are interested please apply toChris Donnelly, National Sales & Export Manager; 

Closing date is: 8th November 2019

For the full job specification please click below to download.


For the full job specification please click below to download.assistive_technology__telecare__assessor_installer_-_nrs.docx


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