I​ndustry call to action report: Analogue social alarm communications on digital networks

Key guidance for TEC Commissioners, Service Providers, Suppliers and Installers.

The Department of Health and Social Care (DHSC) hosted stakeholders from the Technology Enabled Care (TEC) sector to discuss the current status of the digital telephone switchover in the TEC sector and what actions needed to be taken in order to mitigate risk of harm to alarm users. At the conclusion of the meeting there was a call to action for those industry stakeholders present to complete TEC telecare device testing on digital networks and to share those results publicly. The focus was on the sharing of results on legacy analogue TEC devices that make up most of the TEC alarm devices in the UK, where there is the most risk to alarm users when working on digital telephone lines.

This report presents the information received from several of those key TEC stakeholder present at the DHSC event as well as information received from other organisations in TEC sector.

Download the Industry Call to Action report here