Industry Jobs listing

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Appello are focused on providing technology-enabled, integrated care and life safety services. These help housing, health and social care organisations to deliver better outcomes that improve the lives of their customers, patients and residents. They have a range of exciting job opportunities listed below: https://cezanneondemand.intervieweb.it/appello/en/career?page_id=10

Range of Opportunities Available:

Customer Service Operator - Inbound - Office Based New Milton ( Part-Time)

Hours : 20 Hours per week (Monday to Friday 14:00-18:00)

Location: Office based for the first 4 weeks of training and then there will be the opportunity to work remotely from home.

Customer Services - Consumer Enquiries

Hours : 35 Hours per week Monday-Friday 09:00-17:00 (1 hour lunch break)

Location : Hybrid role working within the office and at home. To be trained within the New Milton Office.

Fixed Term contract 9 Months (Maternity Cover)

Customer Services Operator - Outbound calls

Hours : 35 Hours per week on a rolling 6 week pattern (please see attached document) 6weekrollingshiftpattern.pdf

Location : Office based for the training and then there will be the opportunity to work remotely from home.

Graduate Resource and Capacity Co-ordinator

Hours : Negotiable between 25-35 per week (To be discussed at Interview)

Location : Remote (To be trained for approx 3 weeks at one of our offices, located in New Milton, Chippenham or Bracknell)

Product Support Engineer

Hours : 35 Hours per week , Monday-Friday, 09:00-17-00, On-call Rota

Salary : £25,000 Per Annum

Project Engineer

Hours : 09:00-17:00 Monday-Friday

Location : Field based - Ideally located in Leeds, York, Doncaster

Contract Term : Permanent

Salary : £30,000 Per Annum

Project Installations Supervisor

Hours : 09:00-17:00 Monday-Friday

Location : Positions available in (Guildford, Crawley, Woking, Epsom) area (Leeds, York, Doncaster ) area

Salary : £30,000 Per Annum

Project Supervisor

Hours : 09:00-17:00 Monday-Friday

Location : Positions available in Surrey area , (Guildford, Crawley, Woking, Epsom) area (Leeds, York, Doncaster ) area

Salary : £30,000 Per Annum

Resource and Capacity Co-ordinator 

Hours : Negotiable between 25-35 per week (To be discussed at Interview)

Location : Remote (To be trained for approx 3 weeks at one of our offices, located in New Milton, Chippenham or Bracknell)

For more information on any of the positions above please visit :https://cezanneondemand.intervieweb.it/appello/en/career?page_id=10

Salary : £22,571 - £24,920

Closing date : 31.05.22

Fixed Term : 12 Months

Interview Date : 8^th June

TEC is part of the Prevention and Early Intervention Service and we work alongside colleagues from Reablement, The Enhanced Response Service, Sensory Services, Occupational Therapy and Adult Early Help. Together we support people to maximise their independence and improve outcomes by preventing, reducing, or delaying the need for formal care, avoiding hospital admission, and supporting informal carers.

The TEC Technician role will involve delivering, installing, and repairing equipment in the homes of our service users; equipment which will enable people to remain independent and in their own homes for as long as possible. Such equipment might include lifelines, linked smoke detectors, door alarms, bed sensors etc.

The successful candidate will have a positive “can do” attitude with excellent problem solving skills and a practical outlook.

You will be motivated, reliable, dependable, self-confident and able to work autonomously and above all, committed to representing our Service.
In joining the team you will be part of a pioneering social care service where your flair for finding creative solutions can thrive alongside supporting people to independence.

The role will involve travel throughout Cambridgeshire and Peterborough.

For an informal discussion about the role, please contact the Team Manager – Charlotte Salf on 07880016088.

Care Technology Consultant (National)

Reference : York501500002880

Job Type : Permanent

Industry : Healthcare / Social care 

Location : National - due to travelling, Ideally based near Buckinghamshire / West Sussex

Salary:  Dependant on experience

Hours: Full time 37.5 hours per week (working pattern TBC, service operates 7 days a week)

NRS Healthcare is the UK’s leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling.

We are looking for highly motivated individuals who can help us in our mission to improve people’s quality of life and independence every day.  Our services allow people to remain in their homes, this helps prevent extended hospital stays, allowing the NHS to deliver frontline care where it is needed most. Our Care Technology Consultants are a pivotal part of the success of the service we provide.

What we look for in a Care Technology Consultant

The post holder will be responsible for completing person centred, strength and outcomes based assessments for people who have been referred to the Technology Enabled Care Service.  This will be done with professional support and supervision from an Occupational Therapist.  You will also deliver, collect, install and demonstrate, repair and maintain care technology equipment, including telecare.  This will be done in people’s own homes across the county, travelling by driving a commercial vehicle.

You will support people of all ages to maintain their health and wellbeing, including those people who are leaving hospital or to prevent the need for them to use other health and social care support.  You will also be supporting unpaid carers to carry on caring for friends and family.

• Complete person centered, strength and outcomes based assessments for people of all ages living in the county
• Day to day management of stock on van
• Set up / repair / collection of care technology in people’s own homes.  This could also include supporting them to use their own mobile and smart home technology, apps, etc as needed.
• Ability to move and track equipment in and stock movements through a computerised bar code scanner system
• A team worker with a flexible approach and good communication skills
• Able to provide relief warehouse cover
• Provide advice to private paying customers about care technology NRS sells or hires out

Detailed responsibilities:

• Complete person centered, strength and outcomes based assessments for people of all ages.  Make decisions about the most appropriate care technology solution to be provided, considering risk, outcomes and best value.
• Assessment documentation and service user notes will be completed to a high quality standard, following NRS policy and procedures
• Actively participate in professional supervision for personal development, service user safety and quality assurance purposes
• Loading/checking the correct equipment on to a dedicated vehicle.
• Deliver, install, set up, and demonstrate care technology equipment in a timely manner - in line with NRS processes.
• Driving safely and efficiently to undertake required activities
• Delivery and collection of the correct equipment.
• Understanding and demonstrating the correct functionality of the equipment where necessary.
• Timely booking and execution of deliveries, collections, PPM’s and repairs to fulfil service requirements and support other team members
• Undertaking the repair or replace of any damaged or faulty stock item to complete service users’ records ensuring that they are accurate - in accordance with NRS standards of data recording.
• Working flexibly to ensure that changing priorities are met.
• Being proactive in directing / signposting people, family members / carers to other relevant support services sources of assistance and support.
• Support the TEC Team Leader and the Service and Transformation Manager with creating a local “Technology First” culture change through effective communication and supporting process improvements, so that TEC becomes an integral part of the local health and care system. 
• Support the delivery of training programmes to others where requested and support the effective implementation of innovation and development projects
• Supporting and being involved with partnership working activities e.g. with voluntary sector organisations, Fire and Rescue Services, NHS and social care organisations
• Update all IT systems accurately and in a timely manner
• Timely communication of issues with regard to activities back to the TEC office
• Communication of any perceived safeguarding issues with clients back to the TEC office
• Appropriate use of IT, including company scanners in accordance with company processes
• Appropriate processing of all paperwork.
• Vehicle maintenance, including safety checks
• Correct PPE and compliance to infection control processes
• Follow all company policies and processes
• Be fully compliant with all relevant mandatory training as and when required and take active part in all training opportunities offered – ensuring up to date best practices and equipment is used.
• Attend meetings as and when required 
• Any other duties perceived as appropriate by the line manager

Person Specification :

• Complete person centered, strength and outcomes based assessments for people of all ages living in the county
• Day to day management of stock on van
• Set up / repair / collection of care technology in people’s own homes.  This could also include supporting them to use their own mobile and smart home technology, apps, etc as needed.
• Ability to move and track equipment in and stock movements through a computerised bar code scanner system
• A team worker with a flexible approach and good communication skills
• Able to provide relief warehouse cover
• Provide advice to private paying customers about care technology NRS sells or hires out

Essential Education/Qualifications :

• Good level of general education to GCSE or similar (as a guide 4 GSCE’s A*-C)

Desirable Education/Qualifications :

• Level 2 Introduction to Technology Enabled Care or equivalent

• Relevant additional qualifications e.g. administrative qualifications, Health and Social Care qualifications
• Relevant additional qualifications e.g. Level 2/3 in Health and Social Care, telecare CPD

In return we offer you the following:

• A chance to work as part of a great team doing a rewarding job
• Competitive salary and benefits
• Career progression opportunities & training
• Pension scheme
• Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays)
• Participation in our employee recognition scheme and recommend a friend scheme
• Entitlement to Employee Assistance Programme and Bike to Work scheme
• Access to exclusive employee discounts and savings in gym & wellness discounts

To be noted:

This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers.

This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.

https://widgets.recruitive.com/NRS/Jobs/Details/85752

Clinical Specialist TECS

Reference : TECS00003068

Job Type : Permanent

Industry : Healthcare / Social care

Location : York

Job Title : Clinical Specialist (Social Worker, Nurse, OT or other AHP) Technology Enabled Care

Salary Range : £25,655 to £39,027 depending on experience 

Location : York

Contract type : Permanent

Hours: Full time (37.5 hrs)

Based at the NRS TEC Service the post holder will:

Be a specialist practitioner with the NRS Technology Enabled Care Service (TECS), commissioned by the local authority and/ or the NHS, supporting the Service and Transformation Manager with our Delivery Partner activities and projects, communication and engagement activities, leading culture change activities, training and some assessment work.

Providing professional support to other staff working as part of the TECS team, using a  strength based approach, to understand best practice application of TECS within peoples’ lives to help them achieve personal outcomes.

KEY RESPONSIBILITIES

The post holder will:

• Support the development and provide the delivery of training courses and expert advice to local health, social care, voluntary sector, etc staff who will be referring into the TEC service
• Complete complex assessments, identifying how TECS solutions can be used to support people to achieve their personal outcomes
• Become an expert source of knowledge in a range of TEC services and products and use so that people get the best solutions to support them.  Use this knowledge to support other team members.  Keep updated with the latest technology to be able to offer innovation and new ideas to others.
• Work with the Service and Transformation Manager to design and implement activities and new ways of working that with create culture change and drive the transformation of TECS within the local area.
• Co-design service developments and improvements with as part of our role as Delivery Partner
• Take a lead in organising, running and reporting at local TECS related groups as needed.
• Work in partnership with retailers, pharmacists and third sector organisations as necessary
• Write timely professional reports/ records and action plans in line with professional guidelines that comply with appropriate record keeping policies as necessary.
• Clearly record outcomes of intervention in line with evidence based practice and NRS Standards
• Be a positive role model and ambassador of NRS Healthcare
• Be fully conversant and compliant with your professional code of conduct and the requirement of continuous professional development.  

Who are we looking for?

• BSc (Hons) Degree in Nursing, Social Care OT or other AHP / Diploma or equivalent
• Registration with Nursing and midwifery council, Social Work England HCPC
• Experience or qualification in project management
• Experience of working with adults and older people with complex needs
• Specialist knowledge of equipment and specials
• Experience of driving change projects and/or service improvement and development
• Effective organisation and time management skills, and ability to deliver training
• Demonstrable Knowledge and practice of good customer care skills
• To be skilled in setting up and adjusting specialist equipment
• Ability to complete and use spreadsheets (Excel) and other IT based reports
• Able to use case management systems
• Confident with using smartphones and accessing / reading dashboards to review health and wellbeing data to interpret the results

In return we offer you the following

• A chance to work as part of a great team doing a rewarding job
• Competitive salary and benefits
• Pension scheme
• Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays)
• Participation in our employee recognition scheme
• Entitlement to Employee Assistance Programme and Bike to Work scheme
• Access to exclusive employee discounts and savings in gym & wellness discounts

To be noted:

This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers.

This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.

NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK.

This position will be subject to an enhanced Disclosures and Barring Service Check.

https://widgets.recruitive.com/NRS/Jobs/Details/85681

Project Manager (Analogue to Digital Switchover)

Location: Homeworking

Duration: 12 months with possible extension

Hours: 36 hours, Monday – Friday

Pay rate: £17.10 - £24.16 per hour (depending on experience)

Immediate start

The successful candidate will be managing the Analogue to Digital project in line with best practice and the strategic roadmap established by the Digital Office in preparation for the Switchover. You will be carrying out, but not limited to:

• Delivery of a change programme to support transformation from Analogue to Digital in accordance with the Playbook
• Landscape review and data analysis (including product reviews, testing, engagement and planning, service redesign and transformation and preparing an implementation schedule)
• Reviewing opportunities within the project to implement improvements to the call handling process
• Reviewing the opportunities for automation in the call handling process
• Delivering a more sustainable future service offering increased citizen choice and control over support services
• Completing regular reports as required for the service and Digital Office
• Any other tasks as required

You should have a proven track record in Digital Project Management, have relevant qualifications, including PRINCE2 / Agile, and have experience of working to tight timescales.

If you are interested in this role, please apply online immediately.

For more information and to apply, click here.

Telecare Account Co-ordinator - 2 positions available

Location: Rochester, Medway

Salary: £21,000 - £23,000 per annum

Job Type: Full Time / Permanent

Remote Working? No

Job Description

We are looking for an Account Coordinator to join our friendly Telecare Team.

Based on the outskirts of Rochester in Medway, we have an excellent opportunity for individuals with excellent communication, administration skills with an professional telephone manner to work in our busy office.

The Kyndi Service Desk is the first point of contact for clients, their families or clinicians. We escalate issues appropriately in line with Kyndi’s policies and procedures. Previous experience is not essential. You will be developing relationships with new, existing and potential customers. Computer skills are required.

Full training will be provided.

Reports Direct to the Technology Enabled Care Services (TECS) Manager.

Skills:

• Ability to use literacy, numeracy and ICT skills to complete a range of highly complex tasks and assessments, such as writing reports, letters, presentations and maintaining inventories of equipment.
• Proven ability to work independently within defined and recognised procedures, which leaves some room for initiative, including lone working.
• Ability to understand and use bespoke software to record client data (full training will be provided
• Can demonstrate co-ordination, precision and speed when necessary (e.g. entering customer data or similar).
• Commitment to equality and diversity, accepting differences and treating everyone fairly.
• Demonstrable ability to carry out tasks and/or advise on internal procedures which impact on the health and well-being of people

To apply, send your CV to: opportunities@kyndi.co.uk