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Safe Working Environments

The following guidance is designed to help TEC employees work safely in their working environments and in the sector.

Physical and mental wellbeing of staff are vitally important and it has been challenging to maintain staff levels.

By putting the correct safety measures in place, services can continue to operate safely, providing the valuable support that service users need.

This practical guidance will help with reducing concerns that staff may have in returning to the workplace and for the continuation of a high quality service in TEC.

Government Guidance

The following links have been provided, to guide organisations to the current Government guidance on working safely.

Health and Safety Executive

Risk assessment during the coronavirus






Specialised Group Living,
Installing and Maintenance
of TEC

During the Covid-19 pandemic, we've seen a reluctance by some housing providers, commissioners and service providers, to allow engineers to enter properties to carry out work on TEC systems. Understandable, with the virus spreading rapidly and indeed with a second wave hitting the country.

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Home Working for
Call Handlers During the COVID-19 Crisis

For most of 2020, the COVID-19 virus has proven to pose a health threat to TEC monitoring service staff, and the people they come into contact with. This Guide, which forms part of a series of documents for Safe Working Environments, aims to provide additional advice to help manage the risk.

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Business Continuity Planning Best Practice Examples & Lessons Learnt from Covid-19

Many organisations will have a Business Continuity Plan (BCP) in place and we have seen that this has been of vital importance during Covid-19. However, it is vital that these are reviewed and updated to ensure they remain relevant and have evolved as a result of lessons we have learnt during the pandemic.

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