Sales Account Manager - Housing/Adult Social Care

Role Overview

Award-winning Internet of Things company, IoT Solutions Group, is seeking two experienced, energetic and ambitious Account Managers to join their fun, ambitious and proactive team.

Hours: Full-time, Monday-Friday

Location: Remote in the UK with occasional trips to our Watford office. Regular travel throughout the UK is expected.

Salary: Base salary £32,500 per year, depending on experience, with OTE of £70,000 per year

Market: We have two Account Manager roles available, one for the Adult Social Care market, and one for the Housing Market. Please indicate your preference in your application.

As an Account Manager at IoT Solutions Group, you will play a critical role in driving business growth by building strong relationships with clients and prospects, identifying their strategic priorities, and consulting with them to identify opportunities where our solutions can help advance their objectives.

You will be responsible for developing a pipeline of opportunities with new and existing contacts, closing deals in line with agreed objectives, and ensuring the successful delivery of projects within the agreed timelines, budgets, and scope.

Additionally, you will build your network within target sectors, grow your understanding of the IoT and target sector markets to identify potential sales opportunities.

About IoT Solutions Group

We are a growing organisation with ambitious plans to make a positive difference in people's lives through Internet of Things technology, and have already saved lives.

We work with private and public sector organisations, helping them deliver their services more efficiently and with greater impact. Our solutions help improve environments, reduce vehicle emissions, minimise service and maintenance costs across several areas and enhance the lives of vulnerable people.

We launched in 2018 to bring the power of Internet of Things (IoT) technologies to the masses without the need for complex, multi-party procurement and integration.

Our team is hungry, dynamic, honest and collaborative. We challenge each other, we have fun, and we disrupt.

For the right applicant, there is an excellent opportunity to grow with the organisation, reap significant returns and be a crucial cog in the company's future success.

About You

A strong character fit is vital. We are looking for someone who is energetic, challenging, articulate and an effective listener. You will need a sense of fun and be able to engage your clients in real-world conversations – not baffle them with jargon. IoT is a new concept to many, so you need to be able to explain how technology can help solve their challenges without being too technical.

Ideally, you have experience selling into or working with/in public sector organisations, this is a key segment for us with significant opportunities for growth across our portfolio. Ideally, we are looking for someone with Account Management experience in the Adult Social care or Housing space.

You don't need prior experience with IoT, but an interest in, and understanding of, technological concepts is important. Full technical training will be provided.

You must be able to drive your own schedule independently and be responsible for generating new opportunities. You are both a hunter and a farmer. You will be required to conduct site visits occasionally and work with the technical team to plan how a solution should be deployed. You must be willing to be hands-on, serve our clients and build your understanding of the market.

Experience using and maintaining customer records in a CRM (such as Hubspot) is a distinct advantage.

Whilst being a confident self-starter, you will be part of a team and be able to help others and seek help when required.

You will have the drive to make a difference to individuals' lives and help organisations deliver on their goals by working in partnership and developing long-standing strategic relationships. A full UK driving licence is preferred.

Role Responsibilities and Activities

• Develop and maintain strong relationships with clients, acting as the main point of contact to building trust and credibility through excellent communication and service delivery.
• Identify new business opportunities and work with all departments to develop strategies to win new clients and grow existing accounts.
• Manage the full sales cycle, from prospecting and lead generation to contract negotiation and closing deals.
• Follow an established sales-to-operations process and ensure the successful delivery of projects within the agreed timelines, budgets, and scope.
• Continuously evaluate the process and suggest improvements to streamline operations and increase efficiency.
• Conduct regular account reviews to identify areas for improvement and provide strategic recommendations to clients.
• Develop a deep understanding of client's businesses, including their goals, challenges, and competitors, and use this knowledge to deliver tailored solutions and exceed client expectations.
• Collaborate with cross-functional teams, including product, marketing, and operations, to ensure seamless service delivery and customer satisfaction.
• Monitor and report on key account metrics, such as revenue growth and customer satisfaction, using data to drive strategic decision-making.
• Stay up to date on industry trends and emerging technologies, and use this knowledge to identify opportunities to innovate and improve service offerings proactively.
• Represent the company at industry events, conferences, and trade shows, and actively network with clients and industry peers to build brand awareness and drive business growth.

Please note that this list is not exhaustive, and other duties may be assigned to meet the changing needs of the business.

If this sounds like you, and the thought of working for a fast-paced, growing, life-saving technology company sounds exciting, please send a CV and cover letter detailing why you would be an excellent fit for the role (in 400 words or less) to hello@iotsg.co.uk.

IoT Solutions Group Ltd

www.iotsg.co.uk|hello@iotsg.co.uk|0333 200 5855