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B​lackpool Council Vitaline Control Room Supervisor


Contract Type: Permanent

Contract Hours: 37 per week (working pattern entails shift work across 7 days)

Salary: NJC Grade F SCP 19 - 24 £29,777 - £33,024 per annum

Closing Date: 3rd April 2024 at 23:59pm

Would you like to work in an atmosphere of challenge and development where no two days are the same?

Vitaline is Blackpool's Technology Enabled Care Service. We are dedicated to supporting independent living through the use of the most advanced forms of assistive technology available and through person-to-person contact through our responder service.

Your role will be to supervise the team in the day to day operational delivery of the Vitaline Service, to provide a responsive assistive technology service to vulnerable adults, including but not limited to health and social care needs.

To induct new members of staff completing the process within Departmental Policies and Procedures providing support and training to either groups or individuals as and when required.

To ensure the service is of high quality providing a clear sense of direction and support.

We are looking for someone who has the ability to work flexibly and who has excellent communication skills.

Vitaline is a diverse service with ambition and dedication to progress in the Digital World.  This is an excellent opportunity for the right person to work in a modern, forward thinking service.

We offer a wide range of Continuous Professional Development opportunities based on an individual’s specific needs and requirements.

If you require any information on Care and Support recruitment opportunities, advice or support on completing applications: please contact Provider Peer Support and Resilience Team on 01253 478444 or email

The Council operates an Introduce a Friend Scheme for a small number of agreed jobs in Children’s and Adults Services which encourages our Blackpool Council employees to initiate a successful introduction.  This job is one of those roles, therefore if you have received a recommendation from a friend please ensure you select ‘Introduce a Friend’ when asked on the application where you heard about the vacancy.

Click here to view the Job Description.

We are committed to safeguarding and promoting the welfare of children/vulnerable adults. This post is subject to satisfactory reference history of at least two years, Disclosure & Barring Service (DBS) check, medical clearance, evidence of any essential qualifications and proof of Right to Work in the UK in accordance with the Asylum and Immigration Act 1996.

This post is exempt from the Rehabilitation of Offenders Act and amendments to the exemptions order, which mean that certain offences are ‘protected’ and do not need to be disclosed, guidance on the "filtering" of offences can be found at New filtering rules for DBS certificates (from 28 November 2020 onwards) - GOV.UK (

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