Digital Shift

Why read the White Paper?


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By 2025, analogue telephone services will be switched off as the UK’s telecoms infrastructure is upgraded to digital connectivity. This shift has major implications for the technology enabled care (TEC) sector and the 1.7 million people who rely on telecare in the UK.


The paramount concern of TSA is that the reliability and safety of telecare and social alarm services is not compromised: that lives are not put at risk.


This White Paper calls on the TEC sector to get ready for the shift, upgrade their systems and recognise the opportunity digital connectivity represents to devise new service and product offerings. Simply replicating the analogue service in the digital world will miss that opportunity.


This White Paper also calls on government, regulators and telecoms organisations to work with the TEC sector to agree and mobilise a plan to manage the transition and realise the full potential of digital technology.


Above all, TSA wants to ensure the transition is handled well, that vulnerable people are not put at risk and the potential of a digital future for health and care is realised.