TEC Sales Development Manager - Midlands and North

Main Purpose of Job

To grow Possum’s sales of Telecare products in the Midlands and North of England. To be a TEC expert and develop strong customer relationships and high customer satisfaction levels. To develop new business in new channels.

Location - Home Based with regular travel to customers and events.

Job Responsibilities and Scope of Job

• Meet with Local Authorities in the region to follow up on sales opportunities and establish excellent customer relations.
• Work with the sales team and technical team in offering customers the best possible support on new and existing product ranges.
• Work in partnership with team to give Possum the best chance possible of securing new business via tenders.
• Support customer’s installers when necessary.
• Ensure that TEC equipment specified meets the needs of the customer and service user.
• Develop and execute a plan, to develop new business in new channels.
• Effectively launch new products / firmware releases.
• Identify opportunities for new product improvements to enhance the current offer or customer experience.
• Develop training materials and provide technical training and support to clients and stakeholders.
• Actively monitor competitor activity and undertake comparisons.
• Provide technical support to customers and other stakeholders, including configurations and portal management.
• Play a full active role in the TEC team to grow the business.
• Attend trade shows and relevant events (e.g. TSA, Careshow, etc)
• Perform follow-up duties and actions from appointments.
• Travelling to various client locations, overnight stays may be required on occasions.

Qualifications

• Degree level education preferable.
• A full, clean driving license.
• UK passport.

Experience

• A proven track record in the assistive tech / telecare sector / Healthcare/ Med Tech
• Knowledge and experience in assistive technology, social alarm, IP and / or social alarm monitoring would be an advantage.
• Experience of developing new business in new sectors.

Skills

• Selling skills and experience – communicating a value proposition, negotiating and closing.
• New business development – research, generating leads, creating appointments and closing new business.
• Excellent verbal and written communication and presentation skills.
• Strong commercial acumen.
• Ability to offer good customer service and strong relationship management
• Organised with attention to detail.
• Good time management.
• Technical knowledge of products.
• Intermediate to Advanced use of Microsoft package including Excel, Word, Outlook, Teams and PowerPoint.

Personal Qualities

• Role is customer facing and requires a likeable, personable, helpful, supportive, approachable, solution finding individual.
• A high degree of self-motivation, drive and desire to sell and exceed targets
• A high level of initiative and critical thinking approach to problem solving.
• Well presented with strong interpersonal skills to develop valued relationships
• A confident, determined, focused and professional approach.
• Creative and adaptable.
• The ability to work both independently and as part of a team.
• Strong organisational ability to plan and execute.

Application process – email CV to mstranders@possum.co.uk