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Digital TEC Skills

Sector Risk and Innovation Group (SRIG) Lead - Helen Loveday, Head of Quality and Improvement , TEC Quality

Innovation and Challenge Group (ICG) Members

  • Anthony Anderson, TEC Quality
  • Lisa Brumwell, Independent advisor
  • Stuart Cole, Mole Valley Life
  • Bradley Coupar, Sutton Council
  • Christopher Duckling-Breed, Sunderland Council
  • Julie Stone, TSA

Purpose (Objective)

  • To work with QSF certified organisations to develop e-learning modules to enhance the competency and skills required by frontline staff delivering services within the TEC sector.
  • To embed e-learning training as mandatory through the revision of QSF criteria and Scheme Change process.
  • Phase 1 – to include modules for Assessment & Installation/TEC Monitoring/TEC Responder Services
  • To develop an annual review process to update the training content to ensure the training material, remains current and fit for purpose.
  • Develop a reporting mechanism for TEC Organisations/TQ
  • To develop a means of satisfaction reporting from Providers, with ongoing inclusion of feedback into new materials.
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    W​ork Programme Update (July 2025)
    It has long been recognised that workforce challenges within the TEC sector (at all staff levels) have resulted in a requirement to ensure staff are suitably trained to complete their role alongside the requirements of the TSA QSF. This project aims to ensure staff are trained consistently across the TEC sector and to start to professionalise essential roles. The CPD-accredited e-learning modules are now accessible to Quality Standard Framework certified organisations and has received positive feedback to date from front-line staff including “Concise and well presented, the information was given in a way that was easy to understand as it was broken down into multiple sections then expanded on.”

    F​or further details on the e-learning modules please contact: admin@tecquality.org.uk


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