The Quality Standards Framework Scheme Review 2022 - 2023

When: 

2​6 January & 30 January 2023

Where: Online

The Quality Standards Framework continues to ensure that Quality and Safety remain at the forefront of Service Delivery alongside continuous improvement and innovation.

Since the pandemic, we have seen a number of challenges within the industry including:

• The Analogue to Digital migration which has involved platform upgrades and procuring of digital equipment
• A move to a home working option for many of our Monitoring Centre staff
• Staff shortages across the sector
• A fragile NHS and Social Care system
• Stock shortages and increased equipment costs
• Economic pressures and Cost of Living crisis
• Threat of power outages

The resilience of our QSF certified organisations is testament to the robust policies and processes that ensure that Business Continuity plans continue to deliver quality and safe outcomes for our service users.

New models of working with technology in a proactive and preventive way has seen a number of pilots established nationally with opportunities to work in partnership with Health and Social Care and the changes highlighted this year accommodate these new ways of working now and for the future as these technologies become more prevalent. To help ascertain whether your are currently delivery a Proactive and Preventative Service this is the definition;

Proactive & Preventative TEC

A service matures to a proactive and preventative model when it begins to use data analysis and proactive outreach to the user instead of relying solely on user generated or circumstantial occurrences.

Our Auditors have returned to auditing the Full and Application audits on site with the Annual 1 and Annual 2 audits completed virtually. Over the past two years, alongside the pandemic and platform upgrades we have seen more deferrals within the 3-month parameters of the QSF. For 2023 as we return to ‘business as usual’, we expect our members to complete their audit within their audit renewal month unless there are extenuating circumstances as outlined in the QSF handbook and we will support you to keep on track and manage your timeline through our regular telephone calls if this is required.

What does the QSF Review include?

1. Alterations to wording and the removal of subjective language to give clarity to requirements.
2. Removal of some criteria not deemed relevant any longer
3. The introduction of some additional criteria that enhances the requirements of the scheme and includes the new ways of working with proactive and preventative TEC.
4. An expansion of some criteria to give more clarity and to incorporate the new ways of working with proactive and preventative TEC.

Open Meeting Information:

Following our Scheme Change workshops in December where we shared the upcoming changes for consultation, a further ‘open meeting’ has been organised to allow certified members the opportunity to discuss the amended criteria and evidence required and to ask any further questions.

The open meeting will last approximately 45 minutes depending on the number of questions that are asked.

Book Your Place Today!

Register your details via the link below: 

3​0 January 23: https://www.eventbrite.co.uk/e/quality-standards-framework-scheme-review-2022-2023-registration-516771185527

If you have any questions, please contact the TSA on 01625 520 320 or via email: events@TSA-Voice.org.uk