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Member Resources


Keeping your details up-to-date will help members, TEC customers, carers and families find your product and service in our Find a Service search and Member Directory. Use the links below to update your contact details, upload your logo and content.



Downloadable Guidance


Mobile communications guidelines

Digital readiness guidelines for TEC

Data and Cyber Security Research Study

Supporting Medication Adherence with Technology




Guidance for commissioners

Home Working during COVID-19

Introductory Guide to Call Handling





Training links

Core Competency Tool

A free Knowledge Workbook for Call Handling, Installation and Assessment of TEC Equipment
and Responder Services is also available to support learning.



Guidance documents on using the Core Competency system




Fire Safety In the home

Developed with the support of London Fire Brigade to raise awareness, and increase knowledge of how to recognise what may present a fire risk.





Partners & Associates