Evo is here: Why Evo, Why Now

1​6 February 2026

Local authorities are operating at a critical crossroads. Demand for services is rising sharply, complexity is increasing across adult and children’s social care, and budget pressures show no sign of easing. At the same time, the technology underpinning these essential services has failed to keep pace. Fragmented, siloed systems are holding back professionals who are already under immense pressure. This is not a future problem; it's an urgent challenge that must be addressed now.

A system under strain

Across the UK, local government teams are being asked to manage unprecedented levels of complexity. Adult social care services are navigating increasingly complex care pathways, often supported by systems that do not communicate effectively with one another. Technology Enabled Care (TEC) initiatives promise proactive support, but many councils lack the digital foundations needed to scale telecare, integrate data, or gain meaningful insights.

Children’s services face similar challenges. Social workers juggle referrals, assessments, and ongoing case management across multiple platforms, while SEND teams struggle with systems never designed to support the full lifecycle of Education, Health and Care Plans. Youth services are often unable to identify those at risk of becoming NEET early enough to intervene, missing crucial opportunities to change outcomes.

The impact of this fragmentation is felt everywhere: poorer outcomes for individuals and families, higher costs for councils, duplicated data entry, lost time, and frustrated professionals spending more energy navigating systems than supporting people.

Financial pressure and legacy technology

These operational challenges are compounded by severe financial constraints. Councils are being asked to deliver more with less, while remaining locked into standalone technology that is expensive to maintain, difficult to adapt, and poorly suited to modern policy and service models. Customisation costs are high, interoperability is limited, and even small policy changes can require significant rework.

This is not unique to one part of the UK. Similar pressures are being felt across England, Scotland, and Wales, with councils making difficult budget decisions while demand continues to rise. In this context, technology must become an enabler of efficiency and insight - not another burden on stretched teams.

The need for a new approach

What local government requires now is not incremental improvement, but a fundamental shift in how technology supports public services. Systems must work together seamlessly, provide a consistent user experience, and turn data into something genuinely useful for frontline professionals and leaders alike.

Evo represents a reimagining of how local government technology should work. Rather than a collection of disconnected products, Evo provides a shared “new home” where systems, data, and people are brought together in one familiar, intuitive space. The goal is simple: reduce friction, increase clarity, and give professionals the tools they need to focus on outcomes rather than administration.

One experience, many services

Evo is designed to connect services across adult social care, children’s services, SEND, youth services, and TEC, without forcing teams into a one-size-fits-all model. Users benefit from a consistent experience across applications, with accurate records, shared data, and intelligent insights available when and where they are needed.

By reducing duplication and improving data flow, Evo helps teams spot patterns earlier, support early interventions, and make better-informed decisions. For leaders, it provides clearer visibility across services, enabling more strategic planning and better use of limited resources.

AI built in

A key differentiator of Evo is its focus on AI and analytics. Instead of simply storing information, Evo helps users make sense of it surfacing relevant insights, highlighting risks and opportunities, and supporting prioritisation across complex caseloads. And because Evo works through plain‑English questions, information is at your fingertips and answers appear instantly, making decision‑making faster and more intuitive.

Crucially, Evo’s AI sits within a secure environment designed specifically for public sector and social care contexts. Data remains protected, ethical considerations are built in, and the technology enhances, rather than replaces, professional judgement.

Ready for now, built for the future

Evo is not a distant vision or a promise of what might be possible someday. It is available now and designed to evolve alongside changing policy, service models, and user needs. Its modular, connected approach allows councils to modernise at their own pace, without the disruption and risk of wholesale system replacement.

As pressures on local government continue to intensify, standing still is no longer an option. The cost of fragmented technology is already being paid in time, money, and outcomes for the people who rely on public services.

Why now?

Because the challenges facing local authorities are immediate and interconnected. Because professionals need technology that supports them, not systems that slow them down. And because better outcomes depend on better use of data, insight, and collaboration across services.

Evo exists to meet this moment: a modern, connected platform designed to help local government teams do what they do best, support people, families, and communities today and into the future.

To see Evo in action and find out what this could mean for your organisation, come and see us at stand 50 at ITEC.