Service Engineer - Legrand Care

Job Title: Service Engineer

Reporting to (Title): Service Engineer Manager

Department/Business Unit: Legrand Care

Base Location: Remote (Home Based)

Work Location/s: South England

Overall Job Purpose:

The Service Engineer role involves carrying out reactive, planned and small works delivery in the South region for contracted and non-contracted sites. The service role involves being part of an on-call regional rota, to provide our clients with 24/7 365 days’ coverage.

Job Competencies / Key Skills:

• Excellent communication (verbal and written) skills.
• Excellent customer facing skills.
• Must have previous knowledge of warden call and door entry systems.
• Ability to cope in a complex and fast changing environment, taking a practical approach to live site technical issues.
• Excellent problem-solving abilities and capable of learning new products in a short period of time.
• Must be willing to travel to site and work out of hours and weekends as and when needed.
• Knowledge of 3rd party systems which maybe integrated to warden call/door entry/nurse call systems.
• Good team player, self-motivated and able to work on own initiative.
• Ability to judge complex situations and assess when to escalate issues.
• Full valid driving license and a willingness to travel within the UK.

Package / Benefits:

• Permanent, Full-time (Monday – Friday, 09:00 – 1700 are usual hours but these will differ depending on service work and contracts)
• Competitive salary, working in a critical care sector where we make a difference
• Company Vehicle, Laptop, Mobile Phone
• Holidays – 25 days/year + bank holidays
• Other Benefits: Employee Assistance Programme through EIC, Life Assurance Cover (lump sum of up to 3 x annual salary) , Bike to Work Loan up to £1,200 loan, Staff Sales, Eyecare Vouchers (VDU), Flu Vaccination, Healthcare Services (24/7 GP service, mental health support, wellbeing services) with AIG Smart Health, Hotel and Car hiring discounts, Holiday purchase up to 3 days, online training through in-house and external training platforms, Long Service Awards, Enhance Maternity (14 weeks @ full basic pay + SMP) and Paternity Scheme (1 week @ full basic pay + SPP), Occupational Sick Pay (up to 20 days @ full basic pay rate followed by 60 days @ half pay).

Legrand UK & Ireland is committed to Equality of Opportunity, Diversity and Inclusion

Please note: “Research has shown that some under-represented groups in the electronics industry tend to apply only if they meet every single requirement. Here at Legrand the desire to learn and the willingness to solve problems are more important to us than your experience on paper. We encourage you to apply even if you do not think that you tick all the boxes - thinking outside of such boxes and embracing the diversity of mindsets and backgrounds is what we believe makes our teams thrive.”

T​o Apply Email: brett.duigan@legrand.com and lee.stephens@legrand.com